At All Safety Products, Inc., we appreciate the unsolicited comments that occasionally come from our customers, and only publish the comments we've received with their permission. For privacy's sake, we only print the initials and leave out company names and personal names. Sometimes we do receive some negative comments (mostly from phone calls) and we work extra hard to make things right. Most of these customers have become loyal customers since they know they can count on our integrity to stand by our word and to make things right when we error and even beyond. We know we might be able to win an argument but might end up losing the customer in the process. We feel we will lose if this happens.

Some of our customer's comments:

"Received the order today. Thank you for adding the safety glasses as requested. I appreciate the assistance and the "no cost" safety glasses. I will definitely pass along your company information to the rest of the crew

Thanks, again.

J.G."

ASP's Comment: This was to make right an error on our part. We really do want repeat business.

"Thanks so much for the candy bouquet! How did you know I needed chocolate?

Thanks again,

S.M."

ASP's Comment: This is a customer of ours who has been loyal since the beginning of our company. We really do care about people and believe in long-term business relationships.

"Better late than never on this reply.

I received the "Crickets" and they were all you described and more. I have been searching for just such personal vision protection and am so thankful I stumbled upon your website. They are working out so well and we couldn't be more pleased.

I must take a moment to comment on your excellent service and incredible follow-up. You were extremely helpful and personable in filling my order and shipping it out within just a few days. This is so impressive. Thank you for the follow-up card as well. This personal touch makes such a difference and I am certain that it will help in making this a thriving buisiness for you. If you are not the owner, please forward this correspondence to your Supervisor or give me their e-mail address. I would like to let them know what a stellar employee they have on staff.

Thank you for your kindness, efficiency and assistance with my order. I will most assuredly recommend All Safety to all of my colleagues.

Sincerely,

A.B., OBGYN Nurse Practitioner"

ASP's Comment: This is all about our personal touch. We really do care about people and strive for long-term business relationships.

The list goes on. This is just a sampling of the types of customers we get and who took the time to say thanks. We also wish to say thank you for your continuing business. We can't do it without you.